Connect with us

TECHNOLOGY

How Peppa Boosts Buyer’s Protection On Instagram

Published

on

How Peppa Boosts Buyer's Protection On Instagram

How Peppa Boosts Buyer’s Protection On Instagram

 

We can not undermine the power of social media in forging connectivity that brings everyone under the roof of communication. Social media has been serving the need of staying connected to family and friends – in terms of socializing. But social media has been better explored with the development of different social platforms that now serve varying purposes. One such social platform is Instagram, which offers a myriad of benefits to its users.

 

Instagram is one of the popular platforms in the social media space. It is a social platform that has a huge user base – owing to its intuitive user-friendly interface that makes the platform easy to navigate for both beginner and advanced users. Currently, Instagram has over 1 billion monthly active users with about 500 million people using the social platform daily. These staggering figures position Instagram to be a great platform that has a large audience coverage.

 

Understanding The Potential Of Instagram

 

The understanding of the potential of Instagram to enable its users to have a wider reach is what has informed the decision of leveraging the built-in tools of Instagram to start an online business. This can range from small to medium-sized businesses that use the platform to gain more customers and maximize their profits.

How Peppa Boosts Buyer's Protection On Instagram

Today, Instagram has become a hub for different businesses with sellers selling different products to the teeming Instagram users. This new norm has become so popular that you will likely come across product ads anytime you open your Instagram page. This has made sellers prefer setting up their online stores on Instagram to selling their products on e-commerce platforms. This is in consonant with the popular opinion that the number of mobile internet users is higher than that of desktop users.

 

Therefore, the growing number of sellers on Instagram is growing in direct proportionality to buyers exploring the platform to buy their preferred products. Some of the popular products that buyers can buy on Instagram are groceries, electronics, shoes, bags, clothing, cosmetics, fragrances, phones, laptops, etc. This range of products available for purchase on Instagram has made people shop conveniently from their preferred seller (vendor) and have their products delivered to their location.

 

However, there is a growing and lingering concern about the friction between buyers and sellers – which hinges on the failure to fulfill the terms of purchase by either of the parties. In most cases, buyers are most vulnerable to bear the brunt of buying on Instagram, especially when they are buying from an unreliable seller.

 

It is on Instagram that the local parlance “what I got versus what I ordered” became popular. This is a result of many Instagram buyers that have fallen victim to the delivery of low-quality products after making payments. There is also a case of sellers delaying the delivery of products that have been paid for by the buyer, or some malicious sellers canceling the order and absconding with the money of the buyers. So these and many unfortunate incidents have made many buyers lose confidence in buying products from Instagram sellers.

 

However, it is high time that Instagram buyers knew about their protection as it relates to buying products on Instagram and getting satisfied with what they buy.

 

Understanding Buyer’s Protection On Instagram

 

As a Facebook Marketplace for buying and selling products on Facebook, Instagram has also developed an engine and tools to enable buying and selling to be seamless on the platform. Although Instagram does not have a marketplace like Facebook, let’s remind ourselves that Instagram is a sister company of Facebook, with both social platforms under Meta, which is their parent company.

 

There is a buyer protection policy that gives Instagram users leverage to ensure the protection of their rights as it relates to making payments and buying original products. The hallmark of buyer protection on Instagram is to be able to request a refund in the event of sellers shorting the expectations of buyers. This means that a good understanding of this protection would enable buyers to have a clear-cut knowledge of their rights and use it when need be.

 

Instagram buyers have the protection coverage of the following policies by Instagram:

 

  • Products not received

 

  • Products damaged or entirely different from what is being paid for

 

  • The product’s part missing

 

  • The product’s condition is different from what was described

 

  • Product version or edition different from what was displayed for purchase

 

Meanwhile, buyers need to know that the purchase of some products is not covered by buyer’s protection on Instagram. These are perishable products, vehicles, precious metals/gemstones, prohibited products, etc.

 

How this buyer’s protection works is that Instagram buyers can file a complaint after 48 hours of buying a product and the seller did not respond or resolve the issue within two business days.

 

Alternatively, buyers that are still grappling with the confidence in buying on Instagram can consider Peppa as their best resort for buying safely and conveniently on social media platforms like Instagram.

 

What Is Peppa?

 

Peppa is a peer-to-peer (P2P) social commerce platform for the buying and selling of products with a safe payment structure. This is one of the leading social commerce platforms in Africa, as it provides buyers with a market hub to buy their preferred products while enabling sellers to set up an online storefront that takes the semblance of a physical store.

 

Instagram sellers can even link their Instagram account to their Peppa account to have exponential sales that increase their profit margin. Therefore, Peppa provides robust features that buyers buy effectively and sellers sell efficiently.

 

How Peppa Helps Buyer’s Protection On Instagram

 

Peppa enables Instagram buyers to hold onto their purchasing rights through the development of an escrow payment system. This is an innovation that acts as the neutral middleman between buyers and sellers to reinforce commitment.

 

This escrow feature works in a way that buyers will pay into an escrow account when they are buying products from an Instagram seller. The money will remain in this unique account until the seller delivers the purchased products to the satisfaction of the buyer. So, the seller will not have access to the money until the terms of the purchase have been met and completed.

 

Instagram buyers can create a Peppa account to start enjoying this feature as they are perfectly confident that their payment is safe, including the assurance of getting products of original quality. Therefore, Peppa is committed to making social commerce shopping safe and easy as buyers can either buy their preferred products on Peppa Hub (the best alternative to Instagram and Facebook Marketplace) or use the Peppa escrow payment system.

 

Conclusion

 

Buyers can start to gain more confidence in buying on Instagram if they know about their purchasing rights for returns and refunds as highlighted above. But Instagram buyers can alternatively buy their products on Peppa Hub and be sure of the safety of their purchase. But you can integrate the Peppa escrow payment system into your buying experience on Instagram to ensure the safety and security of your payments while buying original products.

 

Download the Peppa app on Google Play Store or Apple Store to protect your purchases on Instagram.

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

TECHNOLOGY

Europe’s Network and Information Security (NIS2) directive raises the stakes for African businesses to comply with European Union’s (EU) cyber security standards

Published

on

Issam-El-Haddioui- (1)

The European Union’s NIS2 cyber security  directive has significant implications for African businesses trading with the continent.  This is according to Check Point Software Technologies (www.CheckPoint.com), a leading AI-powered cloud-delivered cyber security provider, which urges African businesses with strong ties to the EU to take steps to comply with this new, stringent cyber security regulation.

The European Union’s NIS2 Directive, came into effect this month and requires member states to amend their national legislation. The NIS2 Directive imposes strict cyber security requirements, including enhanced management liability, reporting to authorities, risk management, and business continuity planning, placing African companies trading with the EU under increased scrutiny.

CheckPoint-NIS2-infographic-EN (1)

The NIS2 Directive builds upon the original NIS1 Directive introduced in 2016, expanding its scope to cover a wider range of sectors including Energy, Banking, Transport, Digital Infrastructure, Healthcare, Food Production, and Research. More than 80% of European enterprises are now within the scope of this legislation, which extends to global supply chain partners—including many businesses in Africa.

Collins Emadau, Check Point Partner and Director at Westcon, explains, “Europe is still Africa’s leading trading partner. African businesses, particularly in leading economies such as South Africa, Kenya, and Nigeria, need to understand the far-reaching impact of NIS2. Compliance is not just about meeting EU standards—it’s about securing their future in a globalised market. Failure to comply will result in not only heavy fines but also the potential loss of critical trade partnerships with EU member states.”

What’s at Stake for African Businesses?

The EU remains the largest trading partner for Africa, with over 18 Economic Partnership Agreements and trade worth billions annually. African businesses, especially in sectors like Energy, Banking, Transport, and Manufacturing, are key partners in the EU’s supply chains. To continue doing business with EU companies, African organisations must comply with NIS2, which mandates strict cyber security measures to protect critical infrastructure and supply chains.

Issam El Haddioui, Head of Security Sales Engineering:  Africa, Check Point Software Technologies, says, “NIS2 sets a new standard for cyber security, and African businesses must act now. Many organisations are unaware of the depth of these requirements, which go beyond local regulations. Compliance is essential not only for maintaining business relationships with the EU but also for enhancing the overall resilience of African economies against cyber threats.”

Compliance will exact a cost for African organisations, which according to Interpol’s 2021 Africa Cyberthreat Assessment Report, spends an average of only 0.05% of their revenue on cyber security, far below the global average of 0.3-0.5%.  The Report also estimated the financial impact of cyber crime in the region at over $4 billion USD, representing about 10 percent of Africa’s total GDP.

Tougher Penalties and Personal Responsibility

NIS2 introduces personal liability for business leaders in the event of a cyber attack, meaning that executives themselves can be held financially accountable for breaches. Penalties include fines of up to EUR 7 million or 1.4% of a company’s global annual turnover, whichever is higher. This goes beyond the GDPR, placing even more responsibility on corporate leadership to ensure robust cyber security practices are in place.

NIS2 mandates that organisations must report cyber incidents to authorities promptly and inform their stakeholders, suppliers, and customers. Therefore, African businesses must ensure they have a comprehensive incident response plan in place, along with regular cyber security training for both IT and leadership teams.

Steps for African Businesses to Ensure Compliance

To successfully implement NIS2 and avoid devastating penalties, Check Point recommends the following four steps for African businesses:

  1. Knowledge: Business leaders must gain a basic understanding of cyber security to effectively communicate with their IT teams and ensure sound decision-making.
  2. People: Establish an agile IT security department, including key roles such as a Data Protection Officer (DPO) and a Chief Information Security Officer (CISO), to manage and distribute responsibilities efficiently.
  3. Audit: Conduct regular risk assessments and audits to identify and mitigate vulnerabilities. Continuous monitoring is essential to stay compliant with evolving threats.
  4. Incident Management: Develop clear procedures for responding to cyber incidents, including swift reporting to national authorities, suppliers, and stakeholders.

Long-Term Commitment to Cyber Security

Compliance with NIS2 is not a one-time process; it requires a long-term commitment to cyber security. From 2028, organisations will be required to annually document their NIS2-compliant IT infrastructure and demonstrate that their cyber security measures are aligned with the latest technological advancements.

“African countries, especially economic leaders like South Africa, Kenya, and Nigeria, should also consider using the NIS2 framework as a model for strengthening their own national cyber security regulations. By improving cyber-readiness, African businesses can not only comply with international standards but also protect their data, operations, and reputations from evolving threats,” El Haddioui continues.

El Haddioui, concludes, “The NIS2 Directive marks a significant shift in the cyber security landscape. African business leaders must recognise that cyber security is now a matter of survival, not just compliance. By taking proactive measures, they can safeguard their future, avoid heavy penalties, and ensure their organisations thrive in an increasingly interconnected global economy.”

CheckPoint-NIS2-infographic-EN (1)

 

Distributed by APO Group on behalf of Check Point Software Technologies Ltd..
Continue Reading

TECHNOLOGY

VFS Global appointed to roll out Australian biometric collection centres in Sub-Saharan Africa

Published

on

With the recent addition of Sub-Saharan Africa and Europe, VFS Global has become the exclusive biometrics collection service provider to Australian visa applicants across all nine regions globally.

CAPE TOWN, South Africa, October 16, 2024/ —

Services to be rolled out at 12 locations in seven countries in Sub-Saharan Africa by February 2025

VFS Global becomes the exclusive biometric collection service provider for Australian applicants in all the nine regions globally – ​Americas, Europe, Mekong, Middle East and North Africa, Pacific, South Asia, South East Asia, North Asia, Sub-Saharan Africa

Core services include Biometric Collection and Identity Verification, Digital Assistance with online visa applications submission and Online Payment Assistance.
Additional (as required services) include remote interview hosting, document and claim checking, paper digitisation and local addressing and document delivery.

The Department of Home Affairs, Australia has appointed VFS Global to provide biometric collection services for Sub-Saharan Africa. VFS Global is the world’s leading outsourcing and technology service specialist for governments and diplomatic missions. This is in addition to the seven regions awarded in August 2023 to provide biometric collection services –the Americas, Mekong, Middle East and North Africa, North Asia, Pacific, South Asia and Southeast Asia. With the recent addition of Sub-Saharan Africa and Europe, VFS Global has become the exclusive biometrics collection service provider to Australian visa applicants across all nine regions globally.

The Sub-Saharan Africa region includes seven countries in total with Australian Biometric Collection Centre services to be rolled out at 12 locations in 13 countries by February 2025. This includes setting up Centres in Ethiopia, Ghana, Kenya, Nigeria, South Africa, Uganda and Zimbabwe.

According to the agreement, VFS Global’s core services include Biometric Collection and Identity Verification, Digital Assistance with online visa applications submission and Online Payment Assistance on the Department’s ImmiAccount portal. The company would also provide additional (as required services) such as remote interview hosting, document and claim checking, paper digitisation and local addressing and document delivery.

“We are pleased to extend our Agreement with VFS Global to include Europe and Sub-Saharan Africa. We will continue to work closely with VFS Global to ensure the delivery of high-quality biometric collection and visa support services for our visa applicants worldwide.” said Anthony Phillips, Director Offshore Service Delivery Partners Section, Department of Home Affairs.

“Securing these two regions is a testament to our dedication, expertise, commitment to excellence, and trusted partnership with the Department of Home Affairs, Australia. This decision not only reflects our ability to meet highest standards but also reinforces our resolve to deliver innovative solutions. Under the Department’s guidance, we will continue to elevate the experience of Australian applicants across the world,” said Jiten Vyas, Chief Commercial Officer and Head of Business Development, VFS Global.

Distributed by APO Group on behalf of VFS Global.

Continue Reading

ENVIRONMENT

Nigerian Company MMNL to invest $50 Million to scale up its Tubular Batteries Production to 100,000 with backward integration in Next 5 years

Published

on

Metal Manufacturing Nigeria Limited (MMNL); also ventures into multiple business verticals in backward & forward integration

Metal Manufacturing Nigeria Limited (MMNL); also ventures into multiple business verticals in backward & forward integration and into the Mining segment to stay ahead of its competitors

Metal Manufacturing Nigeria Limited (MMNL); also ventures into multiple business verticals in backward & forward integration

To cater to the rapidly growing demand of Nigeria’s energy sector; Metal Manufacturing Nigeria Limited (MMNL), Nigeria’s largest tubular battery company is aiming to double its expansion capacity to 60,000 pcs per Month in the next financial year. The company is planning to invest around $50 million in capacity expansion, new greenfield projects in the energy backup segment, R&D, Mining & Beneficiation, Plastic container and carton manufacturing units along with brand building and channel partner engagement to accelerate its ambitious growth target. 

 

Being the First Company to produce the Tubular Batteries in Nigeria; MMNL have had its fair share of challenges & hurdles. Over the past 5 years, MMNL has conquered several obstacles including a lack of skilled manpower, a duopoly of supply chain vendors, hurdle of sourcing raw materials, unstable power supply, exorbitant hike in electricity tariff & gasoline price and machinery and scarcity of spare parts in the region. Despite of providing thousands of employments of opportunity; battery manufacturing sector is struggling for survival and desperately in need of government policy support such as raising import duty of foreign importers and export duty for raw materials.

Metal Manufacturing Nigeria Limited (MMNL); also ventures into multiple business verticals in backward

These problems would often demoralize and demotivate any company in tubular battery manufacturing sector and make it unviable for any business to operate in such a situation. Despite their 14 years of manufacturing experience in Nigeria, it found itself in a despondent situation which has led the company to explore other verticals to optimize the supply chain cycle. MMNL has taken several initiatives to address the stated challenges. For example, to address the issue of lack of skilled manpower, the company has conducted hundreds of technical training sessions to locals to enhance & upgrade their skill set and it is continuing to invest in manpower training. Similarly to ensure a steady supply of raw materials, the company has ventured into the mining business, beneficiation plant and other business verticals like plastic container & carton manufacturing. The company has also launched its dedicated service centre to resolve customer issues.

 

“Despite several challenges; the company has achieved stable production of 30,000 units per Month by 2024. MMNL is proud of the fact that it is the first & only Made-in-Nigeria inverter battery company which dominates over 35% to 40% of market share. It means every 5 batteries sold in Nigeria; 2 batteries are from MMNL”, said Mr. Amit Kumar, CEO of Metal Manufacturing Nigeria Limited. “As an Industry leader; company is continuously striving to delight the customer with quality and innovation in the product and making significant contributions in local employment opportunity as well as saving foreign exchange” 

Metal Manufacturing Nigeria Limited (MMNL); also ventures into multiple business verticals in backward & forward integration and into the Mining segment to stay ahead of its competitors

MMNL is bound to focus on completing its end-to-end supply chain cycle with a backward and forward integration expansion to proliferate its growth plan and to survive in the highly volatile environment. MMNL has already invested $25 million in Battery production, lead & Oxide manufacturing plant in Shagamu, Ogun state. MMNL’s current production capacity is 30,000 units of inverter batteries. Company is all set to boost its battery production capacity to 60,000 at the start of the new financial year and over 100,000 production capacity by opening a new battery greenfield production plant by 2027-2028 along with backward integration including lead-zinc ore mining and beneficiation. 

 

To make the brand available and accessible for the end customers across Nigeria, MMNL is also expanding geographically across the country, forging multi-channel partnerships, executing its retail strategy and to make use of eCommerce & digital channels.

 

Being an Industry leader with 14 years of manufacturing experience in Nigeria; MMNL has certainly created a high entry barrier for both existing and new players which are considering to start their tubular battery manufacturing operation. Metal Manufacturing Nigeria Limited is a shining example of how a true leader can sail through turbulence of political, economical, social & technological hurdles.

 

About Metal Manufacturing Nigeria Limited (MMNL)

Metal Manufacturing Nigeria Limited (MMNL) is the largest tubular battery manufacturing company

Metal Manufacturing Nigeria Limited (MMNL) is the largest tubular battery manufacturing company.  MMNL is the most trusted and ‘Proudly Made in Nigeria’ brand with over 14 years of industry experience. Recently; MMNL won 3 awards in a row 1) ECOWAS Inverter Battery Company of the Year 2) ECOWAS Inverter Battery Manufacturing Company of the year and 3) ECOWAS Renewable Company of the year. MMNL provides over 1000 direct and indirect local employment opportunities.

The Company also got pioneer status accreditation from Nigerian Investment Promotion Commission (NIPC). Currently MMNL is present across 6 major locations along with a strong network of channel partners consisting 3000+ Installers, 1000+ Dealers and 100+ Distributors and over a half million of satisfied & happy customers.

Continue Reading

Trending