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The Role of Escrow in E-commerce: How to Ensure Secure and Trustworthy Transactions

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The Role of Escrow in E-commerce: How to Ensure Secure and Trustworthy Transactions

 

In the world of online shopping, where buying and selling happen over the internet, it’s crucial to make sure that transactions are safe and reliable. Although, online transactions has its many benefits and advantages, it also comes with inherent risks of fraud and scams. As an online business owner or consumer, it is crucial to prioritize security and trust in every business transaction. This is where the role of escrow in e-commerce becomes paramount.

With the growing popularity of online marketplaces and the increasing number of online purchases, it’s important for both buyers and sellers to have measures that protect their interests. This security mechanism that is designed to ensure secure and trustworthy transactions are known as escrow services. In this article, we’ll discuss about the main principles of escrow services and how they can be used to ensure safe and reliable transactions.

 

What is an Escrow?

An Escrow is a convenient arrangement where a trusted third party temporarily holds the assets involved in a transaction. These assets are kept safe in a separate account until all the terms and conditions of the agreement are met. By utilizing an escrow account, both parties involved in the transaction gain an added layer of protection and security. The primary purpose of an escrow is to make sure that everyone in the transaction does what they’re supposed to do. It acts as a fair middleman, making sure that the assets are transferred only when all the agreed terms are met.

When we engage in online transactions, it can be challenging to know exactly who we’re dealing with. To address this issue, licensed online third-party services offer escrow services to protect both buyers and sellers. They act as intermediaries, making sure the transaction goes smoothly and without any problems or scams. The details of the transaction, like the purchase price, delivery time, and return rules, are discussed and shared with the escrow provider. Once all the terms are fulfilled by both parties, the online escrow provider finalizes the transaction by transferring the funds to the seller.

 

Why Use Escrow?

Curious about why you should incorporate escrow services in your online business? Here’s why:

1.     Minimizing Risks and Fraud

E-commerce platforms have become breeding grounds for scams and fraudulent activities. Fake listings, non-delivery of goods, and unauthorized chargebacks are just a few examples. Escrow services act as a neutral third party, holding funds or assets until all terms and conditions of the transaction are met. This reduces the risks of fraud and creates a safe space for both buyers and sellers.

2.     Building Trust Between Buyers and Sellers

One of the primary challenges in e-commerce is establishing trust between strangers. Escrow services play a crucial role in building trust by providing a secure payment method. With escrow, buyers can be confident that their funds are protected until they receive and verify the product. Similarly, sellers can be confident that they will get paid once the buyer is satisfied with their purchase. This trust-building aspect is essential for fostering successful e-commerce relationships.

3.     Ensuring Secure Payment Process

Escrow services offer a safe and reliable payment process for e-commerce transactions. The buyer initiates the payment to the escrow service, which verifies and securely holds the funds. Only after the buyer receives and approves the product, the escrow service releases the payment to the seller. This process removes the possibility of not getting paid and gives both parties a feeling of safety.

4.     Addressing Common Scams

Scams in e-commerce, like fake product listings and not receiving your order, can be dealt with effectively using escrow services. By using escrow, buyers can verify the authenticity and condition of the product before releasing payment. In case of any disputes or issues, escrow services offer dispute resolution mechanisms, ensuring fair outcomes for all parties.

5.     Resolving Disputes and Mitigating Risks

Inevitably, disputes can arise in e-commerce transactions. Whether it’s a disagreement over the quality of the product or delivery issues, having a mechanism to resolve such disputes is crucial. Escrow services offer a structured process for dispute resolution, providing a fair and impartial assessment of the situation. If there are any disagreements, the escrow service can step in to help the buyer and seller find a fair solution. This way, both parties can avoid any financial losses and reach a satisfactory outcome.

6.     Compliance and Legal Protection

Licensed escrow services, like those available in certain states, provide an additional layer of compliance and legal protection. These services adhere to regulatory requirements, conduct background checks, and maintain proper financial records. By choosing a licensed escrow service, e-commerce participants can have confidence in the legitimacy and security of their transactions.

7.     Streamlining Transaction Process

Another advantage of using escrow in e-commerce is that it simplifies the transaction process. With escrow services, buyers and sellers can follow a structured and standardized workflow. This includes agreeing on the terms of the transaction, initiating the payment, confirming product delivery, and releasing funds upon satisfaction. The escrow service acts as a facilitator, providing clear guidelines and notifications at each stage, ensuring a smooth and efficient transaction experience for all parties involved.

Conclusion

Escrow services are really important in making sure that online transactions are safe and reliable. When you use escrow services, you can guard yourself against scams and fraud, establish trust between buyers and sellers, settle conflicts, improve payment security, and make transactions easier. They provide a robust framework that promotes successful and reliable online transactions. As online shopping keeps expanding, it’s important for everyone involved to prioritize the use of escrow services. This helps create a safe and reliable environment where trust can flourish.

 

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BUSINESS

Adamawa Mortgage Bank Faces ₦10 Billion Lawsuit for Alleged Contract Breach with Wisdom Kwati Smart City

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Wisdom Kwati Smart City Ltd, a prominent property development firm based in Abuja, has launched a lawsuit against Adamawa Mortgage Bank Ltd, seeking ₦10 billion in damages. The legal action follows a breach in a joint venture agreement between the two parties for a 20.5-hectare property development in Sangere Village, Yola South, Adamawa State.

Adamawa Mortgage Bank Faces ₦10 Billion Lawsuit for Alleged Contract Breach with Wisdom Kwati Smart City

Adamawa Mortgage Bank Faces ₦10 Billion Lawsuit for Alleged Contract Breach with Wisdom Kwati Smart City

The joint venture was established to transform the Sangere property into a large-scale residential development, with work already underway and over 3.5 billion invested in the construction of over 200 housing units and on the estate’s infrastructures. However, tensions arose when Adamawa Mortgage Bank publicly withdrew from the agreement, and without appropriate notice or engagement with the firm, released a statement on The Cable newspaper on November 9, 2024. In its announcement, the bank warned prospective buyers, stating:

“This is to inform the general public that Adamawa Mortgage Bank Ltd is not selling its land at Sangere-Wisdom Kwati Smart City. Anyone buying land at the property does so at his own risk. Take further notice that the bank has withdrawn from the joint venture agreement with Wisdom Kwati Smart City. Thank you. Signed Management.”

Following this statement, Wisdom Kwati Smart City Ltd, led by Chairman Mr. Wisdom Kwati, filed for both an interlocutory and interim injunction. The lawsuit names both Adamawa Mortgage Bank Ltd and its Managing Director, Dr. Noris Giscard Stanley, as defendants, alleging breach of contract and reputational harm caused by the bank’s public renouncement.

On November 14, 2024, the High Court of Justice of Adamawa State issued an interim injunction, temporarily restraining the mortgage bank from further actions related to the property until a resolution is reached. The court has ordered the defendants to respond to the claims and appear before the court within 30 days of receiving the summons.

The implications of the contract dispute are significant, given the current stage of the project. According to representatives of Wisdom Kwati Smart City Ltd, the company has invested over ₦3.5 billion in construction and developmental costs on over 200 buildings currently under construction at the site, of which over 50 units are at the finishing level of construction, and infrastructural development that are well into the third phase of the company’s five-phase development plan.

Industry observers suggest that a swift resolution of the dispute would be in the best interests of both parties and their investors, who rely on the stability of the joint venture to secure their investments. The project, originally designed to develop 317 mixed housing units, is already well past its midpoint, making it highly unreasonable for a partner to withdraw at this stage.

Wisdom Kwati Smart City Ltd has expressed a commitment to seeing the project through to completion and ensuring that stakeholders are kept informed of any significant developments in the case. Despite the legal steps taken, the real estate company has reportedly made several attempts to resolve the matter through dialogue, but the bank has reportedly not been forthcoming.

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BANKING

Afreximbank Acts as Joint Lead Manager on Ecobank Transnational Incorporated’s USD 400mn Senior Unsecured Note Issuance

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The proceeds of the note will fund general corporate purposes of the issuer, including refinancing of a USD350 million senior bridge-to-bond loan facility that was jointly coordinated by Afreximbank in March 2024.

African Export-Import Bank (“Afreximbank”) (www.Afreximbank.com) is pleased to announce that it has successfully acted as Joint Lead Manager and Bookrunner on a USD 400 million 10.125% Rule 144a/RegS senior unsecured note issuance by Ecobank Transnational Incorporated (“ETI”) due in October 2029.

The proceeds of the note will fund general corporate purposes of the issuer, including refinancing of a USD350 million senior bridge-to-bond loan facility that was jointly coordinated by Afreximbank in March 2024.

The note issuance achieved peak orderbook oversubscription of 2.1x, backed by more than 70 high-quality and diverse investors comprising development finance institutions, asset managers, commercial banks and insurance companies from Africa, the UK, USA, Europe and the Middle East.

Professor Benedict Oramah, President and Chairman of the Board of Directors of Afreximbank, commenting on the transaction, said: “We are pleased to have supported Ecobank Transnational Incorporated (“ETI”) in placing the first public Eurobond issuance by any Sub-Saharan African financial institution since 2021, following our bridge financing support earlier in the year. This transaction underscores Afreximbank’s capacity and readiness to structure innovative market access solutions for our pan-African banking partners.”

Afreximbank’s Advisory and Capital Markets (ACMA) department acted as Joint Lead Manager and Bookrunner on the issuance, working alongside international and African partners.

Distributed by APO Group on behalf of Afreximbank.

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BUSINESS

Japan: African Development Bank Celebrates Three Decades of Japan-Backed Trust Fund

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Meeting with JIBC

Japan: African Development Bank Celebrates Three Decades of Japan-Backed Trust Fund

Over the past three decades, Japan has contributed JPY 5.3 billion ($ 37.4 million) to the PHRDG, supporting 107 projects, with 96 completed and 11 ongoing as of September 2024

The African Development Bank Group (www.AfDB.org) has celebrated the 30th anniversary of the Policy and Human Resource Development Grant (PHRDG), a bilateral trust fund created by Japan in 1994.The initiative has contributed significantly to the development of Africa’s human capital, supporting over 100 transformational projects across various sectors.

PRST at Keizai group

PRST at Keizai group

Presenting a commemorative publication on the trust fund at the Ministry of Finance in Tokyo on Wednesday, 16 October, Dr Akinwumi Adesina Adesina, African Development Bank Group President said the publication highlights three decades of successful collaboration and the impactful projects funded by the Policy and Human Resource Development Grant, as well as the critical role the grant has played in Africa’s socioeconomic development.

Over the past three decades, Japan has contributed JPY 5.3 billion ($ 37.4 million) to the PHRDG, supporting 107 projects, with 96 completed and 11 ongoing as of September 2024. In recent years, the trust fund has seen a notable increase in contributions, underscoring Japan’s renewed commitment to fostering a climate-smart, resilient, inclusive, and integrated Africa.

Japan’s Vice Minister of Finance for International Affairs, Atsushi Mimura, said he was pleased the country’s partnership with the African Development Bank Group was going well. He pledged continued support, particularly for the African Development Fund, the private sector, and Japanese and African start-ups

“We look forward to deepening Japan’s relationship with the African Development Bank,” he said.

Mimura described the African Development Bank Group’s partnership with the World Bank’s plan to bring electricity to 300 million Africans (Mission 300) as a powerful narrative that draws attention to the continent’s energy needs.

Adesina commended Japan for its strong support of the African Dev?

elopment Fund, noting that the Fund has delivered impressive results. He sought the country’s support on a wide range of issues, including the 17th general replenishment of the African Development Fund, Mission 300 (http://apo-opa.co/3YcTfy2), Special Drawing Rights, the private sector, and start-ups, among others.

“We thank the people of Japan for standing in solidarity with the people of Africa,” Adesina said.

Since its establishment, the PHRDG has been a vehicle for Japan to share its expertise and experience in human resource development, empowering Africans to lead the transformation of their societies and economies. The grant has supported a wide range of projects aligned with Japan and the African Development Bank Group’s shared objective of human capital development. Officials said the projects have laid the groundwork for accelerated economic growth in Africa.

In a foreword to the Policy and Human Resource Development Grant at 30 publication, Deputy Vice Minister of Finance for International Affairs Daiho Fujii, expressed Japan’s pride in celebrating the 30th anniversary of the PHRDG.

“Japan is leading the international community’s efforts to overcome global challenges, particularly those affecting vulnerable populations. Through the PHRDG, we provide technical cooperation to develop the human resources that will drive Africa’s socioeconomic transformation. Our partnership with the African Development Bank Group is key to realizing a more resilient and prosperous Africa.”

As the Policy and Human Resource Development Grant enters its fourth decade, the African Development Bank Group and Japan have expressed eagerness to expand their partnership. With six new projects in the 2024–2025 pipeline, including initiatives in higher education, debt management, and climate-smart agriculture, the trust fund remains a critical tool for delivering impact across Africa, officials said.

Both parties pledged to continue to work hand in hand to unlock the potential of Africa’s human capital, fostering innovation and economic development for generations to come.

Japan–Africa Dream Scholarship Program: Investing in the Future

Among the most impactful PHRDG-funded initiatives is the Japan-Africa Dream Scholarship Program (JADS), launched in 2017. This program aims to develop Africa’s human capital by offering scholarships to high-achieving African students for master’s studies in fields such as agriculture, development economics, energy, and public health. To date, the program has awarded scholarships to 23 students from 10 African countries, two-thirds of whom are women.

Graduates of the JADS program have gone on to make significant contributions to their home countries. Alumni include Mary Yeboah Asantewaa from Ghana, who now works at SORA Technology in Accra, leveraging drone technology to control infectious diseases, and Glory Sibale from Malawi, who joined Tokyo’s Taiyo-Yuka recycling company, focusing on sustainable agricultural project management.

As part of his mission to Japan, Adesina also met with Nobumitsu Hayashi, the Governor of the Japan Bank for International Cooperation, to expand collaboration in key areas, including agriculture, healthcare, energy access, support for youth entrepreneurs, critical minerals, and regional corridors.

Later Wednesday, Adesina met with the leadership of the Association of African Economic and Development Japan, where both parties discussed potential collaborations for impactful projects. He continued with meetings with Kanetsugu Mike, Chairman of Mitsubishi UFJ Financial Group, and Ken Shibuya, Co-Chairman of the Global South Africa Committee of Keizai Doyukai (Japan Association of Corporate Executives).

The African Development Bank president invited business leaders to the 2024 Africa Investment Forum to be held in Rabat in December. Adesina also hosted representatives of the African diplomatic corps, development partners, and the private and public sectors, where they discussed leveraging co-creative relationships with Japanese companies and institutions.

Distributed by APO Group on behalf of African Development Bank Group (AfDB).

 

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