BANKING
Nigerian Banking Regulations: How Customers are Protected
Nigerian Banking Regulations: How Customers are Protected
Bank regulations play a very important role in maintaining the stability and the integrity of the financial systems. In Nigeria, these regulations are crucial for both financial stability and to safeguard the interests of customers by ensuring the safety and the security of customer funds and data in order to maintain trust in the financial system.
The role of regulating banks and other financial institutions is primarily overseen by the Central Bank of Nigeria (CBN). The formulation and implementation of monetary policies, supervision of financial institutions, and ensuring the stability of the banking sector is the responsibility of the CBN. In this post, we will be exploring the significance of the Nigerian banking regulations in ensuring that customers are protected and the measures that have been put in place to achieve this goal.
The CBN in collaboration with other regulatory bodies and stakeholders, has implemented several measures to protect the customers.
Some of the measures implemented are:
- Know Your Customer (KYC) and Anti-Money Laundering (AML) Regulations:
These are critical for the identification and verification of the identities of customers. Since banks will require specific information about their customers, which include the proof of identity, address, and source of funds. Measures like the KYC and AML regulation will help prevent money laundering, fraud, and other financial crimes.
2. Deposit Insurance Scheme:
The provision of insurance coverage for deposits held in licensed banks is done by the Nigeria Deposit Insurance Corporation (NDIC) . This guarantees that, incase of bank failure, depositors will be reimbursed up to a certain limit which is currently set at ₦500,000 per account with the aim to ensure that customers’ funds are protected, even if a bank encounters financial difficulties.
3. Regulatory Oversight:
Regular examinations and audits of banks are conducted regularly by CBN to assess each bank’s financial health and compliance with regulatory requirements. This helps identify the potential issues and ensures that the banks adhere strictly to customer protection guidelines.
4. Digital Financial Services:
The growing popularity of digital banking and fintech services in Nigeria has led to the introduction of specific regulations to govern the financial sector. The regulation includes data protection measures and guidelines for fintech startups to ensure that the customers’ digital financial transactions are secure.
5. Prudential Guidelines:
The CBN sets prudential guidelines that must be adhered to by banks CBN to ensure that they maintain adequate capital, risk management practices, and liquidity levels which minimizes the risk of bank failures that could harm customers.
Aside from the measures listed above, in 2016, CBN released a Customer Protection Framework for banks and other financial institutions to engender public confidence in the financial institutions by safeguarding the interests and rights of customers in the financial sector. The Consumer Protection Framework placed customers at the heart of banking operations by mandating banks to establish effective complaint resolution mechanisms to address customer grievances promptly and fairly, disclose all fees and charges related to their services to ensure easy understanding of the cost of banking by the customers, and to conduct their operations ethically and fairly to ensure that customers are not exploited or subjected to unfair practices.
Cybersecurity regulations is another form of regulation that is of paramount concern for both banks and customers in this digital age. In view of this, the CBN has implemented cybersecurity regulations that require banks to establish robust cybersecurity frameworks and report cyber incidents promptly to the CBN to prevent data breaches, protect customer data, and financial transactions. Also, the CBN actively promotes financial inclusion to ensure that all Nigerians have access to banking services to protect their financial interests and reduce the risk of falling victim to unregulated financial services.
Nigerian banking regulations are designed to prioritize customer protection and ensure that individuals and businesses can trust the banking sector with their hard-earned money. The Central Bank of Nigeria (CBN) crafts and enforces these regulations; however, as a customer, it’s crucial to be aware of your rights and the protections put in place to safeguard your financial interests, enhance your confidence, and contribute to the overall stability and growth of the Nigerian economy.
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BANKING
Afreximbank Acts as Joint Lead Manager on Ecobank Transnational Incorporated’s USD 400mn Senior Unsecured Note Issuance
The proceeds of the note will fund general corporate purposes of the issuer, including refinancing of a USD350 million senior bridge-to-bond loan facility that was jointly coordinated by Afreximbank in March 2024.
African Export-Import Bank (“Afreximbank”) (www.Afreximbank.com) is pleased to announce that it has successfully acted as Joint Lead Manager and Bookrunner on a USD 400 million 10.125% Rule 144a/RegS senior unsecured note issuance by Ecobank Transnational Incorporated (“ETI”) due in October 2029.
The proceeds of the note will fund general corporate purposes of the issuer, including refinancing of a USD350 million senior bridge-to-bond loan facility that was jointly coordinated by Afreximbank in March 2024.
The note issuance achieved peak orderbook oversubscription of 2.1x, backed by more than 70 high-quality and diverse investors comprising development finance institutions, asset managers, commercial banks and insurance companies from Africa, the UK, USA, Europe and the Middle East.
Professor Benedict Oramah, President and Chairman of the Board of Directors of Afreximbank, commenting on the transaction, said: “We are pleased to have supported Ecobank Transnational Incorporated (“ETI”) in placing the first public Eurobond issuance by any Sub-Saharan African financial institution since 2021, following our bridge financing support earlier in the year. This transaction underscores Afreximbank’s capacity and readiness to structure innovative market access solutions for our pan-African banking partners.”
Afreximbank’s Advisory and Capital Markets (ACMA) department acted as Joint Lead Manager and Bookrunner on the issuance, working alongside international and African partners.
Distributed by APO Group on behalf of Afreximbank.
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BANKING
International Islamic Trade Finance Corporation (ITFC) and the Central Bank of Nigeria Successfully
These workshops form part of ITFC’s Integrated Trade Solutions (ITS) framework, aligning with the organization’s goal of providing holistic trade financing interventions in OIC member countries.
The International Islamic Trade Finance Corporation (ITFC) (www.ITFC-idb.org), a member of the Islamic Development Bank (IsDB) Group, in partnership with the Central Bank of Nigeria (CBN), successfully concluded a workshop on Non-Interest Banking and Trade Finance in Nigeria. Held from 17th to 19th September 2024 in Abuja, the sessions aimed to enhance capacity and knowledge in Islamic banking principles, trade finance products and services, and how different financial toolkits are applied in Islamic finance from operational and business perspectives.
Nigeria’s Islamic finance industry, valued at US$3.8 billion, is one of the major Shariah compliant industries in Africa. Despite some challenges such as low public awareness and a smaller capital base compared to conventional banks, Islamic finance has been substantially contributing to reduce financial exclusion and improve access to affordable finance in the country. The three-day workshop was designed to bridge prevailing knowledge gaps focusing on key areas such as Sukuk issuance and main non-interest banking products basics.
Delivered under ITFC’s Integrated Trade Solutions framework, the workshop equipped professionals with the skills to promote Islamic finance in Nigeria while also highlighting ITFC’s wide range of trade financing services.
Participants reported a significant boost in understanding Islamic banking and trade finance, and the workshop showcased ITFC’s contributions to economic development through sustainable financial solutions.
Eng. Nasser Al Thakair, ITFC, remarked: “ITFC is committed to supporting Nigeria’s efforts in Islamic finance, tailoring this workshop to address the unique challenges faced. We will continue to provide the expertise and financial backing needed to grow Islamic finance in Nigeria and beyond.”
Over 30 professionals from the Central Bank of Nigeria, non-interest banks, and other financial institutions attended, further advancing Islamic finance in the country.
As Nigeria positions itself as a leading market for Islamic finance in Africa, ITFC remains dedicated to advancing trade finance and supporting the growth of the sector for long-term economic impact.
Distributed by APO Group on behalf of International Islamic Trade Finance Corporation (ITFC).
About the International Islamic Trade and Finance Corporation (ITFC):
The International Islamic Trade Finance Corporation (ITFC) is a member of the Islamic Development Bank (IsDB) Group. It was established with the primary objective of advancing trade among OIC member countries, which would ultimately contribute to the overarching goal of improving the socioeconomic conditions of the people across the world. Commencing operations in January 2008, ITFC has provided over US$75 billion of financing to OIC member countries, making it the leading provider of trade solutions for these member countries’ needs. With a mission to become a catalyst for trade development for OIC member countries and beyond, the Corporation helps entities in member countries gain better access to trade finance and provides them with the necessary trade-related capacity-building tools, which would enable them to successfully compete in the global market.
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FINTECH
Kazang Pay launches card acquiring service in Zambia
Kazang (www.Kazang.com), the prepaid value-added services (VAS) and card acquiring business within JSE-listed fintech Lesaka Technologies, has launched its Kazang Pay card acceptance solution for merchants in Zambia. Kazang Pay makes it affordable for merchants to accept card payments on the same Kazang terminal they use to sell prepaid products and services.
The Kazang Pay enabled terminal in Zambia accepts VISA debit and credit cards as well as mobile wallet payments. Payments are settled to the merchant’s Kazang wallet on the same day. It’s as easy as letting the customer tap or insert their bank card and enter their PIN on the secure scramble PIN pad.
Kazang operates around 12,000 VAS terminals in Zambia. The goal is to enable the majority to accept card payments over the next six months. Benefits to merchants include low transaction fees and no monthly terminal rental fee for those that meet a modest monthly transaction threshold as well as the opportunity to grow their business through card acceptance.
Kazang is Zambia’s largest VAS point-of-sale terminal provider, enabling mobile money payments, bank and mobile money cash in and out, bill payments, airtime, Zesco, and many other prepaid services on one platform. The addition of card acceptance makes the platform even more comprehensive for merchants and consumers alike.
The launch of Kazang Pay in Zambia follows the introduction of the solution in South Africa, where around 60,000 small and micro merchants use Kazang Pay to accept card payments. In Zambia, there are around 3.8 million debit, credit and ATM cards in issue and 41,000 point of sale (POS) terminals in place. The value of POS transactions has grown to K 111.4 billion by 2022 from less than K 20 billion in 2018, according to the Bank of Zambia.
Says Leon de Wit, managing director at Kazang Zambia: “Zambia has made enormous strides in terms of financial inclusion, with card usage and penetration growing at a rapid pace. With Kazang Pay, merchants can now easily accept card payments on the same all-in-one terminal they already use for vending of VAS products.
“Card transactions help merchants to grow basket sizes and potentially attract more customers, and at the same time, reduce the risks and costs of handling cash. Moving towards digitalised payments will also enable merchants to track sales, manage cash flow, and create a footprint that could make it easier for them to access loans.”
Ashley Naidoo, director of Kazang Pay in South Africa says: “Our Zambian merchants have eagerly embraced our card acquiring service as a valuable part of our one-stop solution. Following the launch of Kazang Pay in Zambia, we have seen higher VAS sales across our merchant base and much-improved merchant retention and with our card acquiring solution we now appeal to a broader merchant base.”
Distributed by APO Group on behalf of Kazang.
ABOUT KAZANG:
Kazang (www.Kazang.com) is a leading provider of cash and digital solutions to merchants in Southern Africa’s informal economies. Our fintech solutions include a diverse range of value-added services (VAS), card acquiring, secure cash vaults and supplier payments platforms. Operating with a network of approximately 90,000 active devices, we process approximately 2.2 million transactions daily in markets such as South Africa, Namibia, Botswana, and Zambia.
We are dedicated to helping small and medium merchants grow and succeed, through increasing their sales, making their businesses more efficient and reducing their risks with its holistic portfolio of products and services. Kazang is a member of Lesaka Technologies (https://LesakaTech.com).
ABOUT LESAKA TECHNOLOGIES, INC:
The Connect Group and Kazang was acquired by Lesaka Technologies, Inc. in April 2022. Lesaka Technologies, (Lesaka™) is a South African Fintech company that utilizes its proprietary banking and payment technologies to deliver superior financial services solutions to merchants (B2B) and consumers (B2C) in Southern Africa. Lesaka’s mission is to drive true financial inclusion for both merchant and consumer markets through offering affordable financial services to previously underserved sectors of the economy. Lesaka offers cash management solutions, growth capital, card acquiring, bill payment technologies and value-added services to retail merchants as well as banking, lending, and insurance solutions to consumers across Southern Africa.
Lesaka has a primary listing on NASDAQ (NasdaqGS: LSAK) and a secondary listing on the Johannesburg Stock Exchange (JSE: LSK). Visit www.LesakaTech.com for additional information about Lesaka Technologies (Lesaka ™). $LSK / $LSAK
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