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Chike Wins The Loyalty Of His Customers With Peppa

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Chike Wins The Loyalty Of His Customers With Peppa

Hey there, I am Mark. There are two things I love more than anything in the world. Tech and my cute Diary: “Chike Wins The Loyalty Of His Customers: How Peppa Scored The Winning Goal.”

As a tech enthusiast, I realize and deeply appreciate the many beautiful ways technology has made life easy. Regrettably, many people still face challenges in the tech industry, and besides my role as a PEPPA enthusiast, I feel a strong desire to assist these individuals in overcoming their obstacles.

I first met Chike on one of my evening strolls. A tall, affable man with a twinkle in his eye and a vision that was boundless. He was on a stroll as well, with his cute dog that seemed to pierce my heart with his adorable eyes. I got close and complimented his dog. A few minutes later, our dog tales brought us to the reality that we had two things in common – We both loved tech and shoes.

Chike had always been captivated by the magic of technology, with a particular fascination for programming and e-commerce. He spent his days and nights experimenting with code, building websites, and cooking digital delicacies.

A short while ago, he had decided to combine his tech skills with his personal passion – shoes. Chike had an undying love for unique and stylish footwear. He knew that there was something appealing about a perfectly designed shoe that could up a person’s confidence and style – I couldn’t agree less. Fueled by this zeal, Chike embarked on a journey to create a unique online shoe store. He poured his heart and soul into the project, meticulously crafting a website that was both user-friendly and visually appealing. His coding skills allowed him to develop a seamless shopping experience, with advanced search filters, personalized recommendations, and a smooth checkout process. What set Chike’s online shoe store apart was the attention to detail. He understood that every pair of shoes had a story to tell. Chike carefully curated a collection of footwear, each with a unique backstory and design. He offered not just products but an experience, showcasing the artistry of shoemakers from around the world.

But therein lay the paradox. While his store excelled in its offerings and customer service, it found itself enshrouded in the pervasive shroud of consumer doubt. The modern landscape of online shopping had, regrettably, become infested with fraudulent ventures and unscrupulous businesses. A long history of disappointments had left customers with a deeply ingrained skepticism, an apprehension that they carried with them into every virtual transaction.

The battle faced by Chike was not a result of any deficiency on his part. It was not due to lack of effort or lack of authenticity. Rather, it was a challenge born of the era, where the concept of trust had eroded amidst the waves of deception. His online shoe store was a hidden gem in plain sight, offering exquisite products and unparalleled service, yet unable to dispel the lingering clouds of uncertainty. The store’s struggle was symbolic of a broader predicament where authenticity and dedication sometimes paled in comparison to the far-reaching shadow of suspicion. Despite his best efforts to connect with its audience and convey its integrity, his store remained caught in a delicate dance with the innate wariness of his digital customers.

While we discussed this problem over coffee, two days later, I couldn’t help but empathize with his predicament. Starting an online business was one thing, making it gain traction was another. His situation was even more frustrating because he seemed to have done everything right. Thankfully, his messiah was sitting barely two feet from him. As a PEPPA enthusiast, I knew his ordeal was already over even before he had finished narrating it. I had just dragged him to coffee because I wanted to see his cute dog one more time.

I introduced him to PEPPA, the most trusted escrow service east of the Niger.

I wasn’t shocked when he revealed that he didn’t exactly know how an escrow service works; it’s a fairly new concept that many hadn’t yet realized.

Without further hesitation, I brought him to the heart of our conversation – the magic of PEPPA in the world of financial transactions. I compared it to having a trusted referee on the field when two main players, often a buyer and a seller, make a deal. They start with a handshake agreement, setting the rules for their game, whether it’s trading goods, real estate, or services. Then, the buyer, like a dutiful bank teller, deposits the agreed-upon funds or assets into the escrow account. I painted the picture of tucking a precious secret into a vault, safe and sound, until the story’s grand finale. With the funds securely held by PEPPA, the seller takes their turn. They fulfill their part of the deal, delivering the goods or services as scripted in the agreement. It’s like watching a master painter create a masterpiece, each stroke carefully observed. As I shed light on how PEPPA could save his business, I could see his face light up with genuine excitement, as though, he had no more problems in life. Satisfied with his smile, I went on to explain that, if the terms demanded it, the agreement would undergo scrutiny, just like an investigator solving a puzzle, ensuring that every piece fits perfectly. Finally, when both parties nod in satisfaction, Peppa takes a bow. It releases the funds to the seller, like the applause at the end of a gripping play. It’s the happily-ever-after moment, where the seller receives their well-deserved payment, all while ensuring the buyer’s peace of mind. It’s a story of trust and a safe passage through the maze of financial dealings.

Chike’s joy knew no bounds. He nearly screamed in excitement. I guided him through creating a PEPPA account and setting up the app. As a programmer, it was fairly easy for him to integrate PEPPA on his online store so that buyers could easily utilize it in the checkout process.

The rest, they say is history.

In the coming weeks, as customers began to notice the PEPPA escrow option on his online store, they appreciated the enhanced security it offered. His store’s trust bank was gaining steady deposits, and more shoppers were willing to make purchases. Positive reviews started pouring in, and it was clear that customers felt more secure and satisfied with their transactions.

Word of his beautiful shoes and excellent customer service quickly spread, and his store’s reputation began to grow. Customers loved the personal touch, the assurance that their interests were protected by an escrow team, PEPPA, that cared about their success. Thankfully his testimony was clear and consistent. PEPPA did it! As time went by, his online shoe store continued to grow and evolve. So did PEPPA. The PEPPA brand was no longer just associated with trust; it had become synonymous with loyalty. PEPPA’s personal approach had built a community of fiercely loyal customers who spread the word about PEPPA’s exceptional service.

As for me? I never stopped loving tech and my diary. If I did, you wouldn’t be reading this.

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BUSINESS

Adamawa Mortgage Bank Faces ₦10 Billion Lawsuit for Alleged Contract Breach with Wisdom Kwati Smart City

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Wisdom Kwati Smart City Ltd, a prominent property development firm based in Abuja, has launched a lawsuit against Adamawa Mortgage Bank Ltd, seeking ₦10 billion in damages. The legal action follows a breach in a joint venture agreement between the two parties for a 20.5-hectare property development in Sangere Village, Yola South, Adamawa State.

Adamawa Mortgage Bank Faces ₦10 Billion Lawsuit for Alleged Contract Breach with Wisdom Kwati Smart City

Adamawa Mortgage Bank Faces ₦10 Billion Lawsuit for Alleged Contract Breach with Wisdom Kwati Smart City

The joint venture was established to transform the Sangere property into a large-scale residential development, with work already underway and over 3.5 billion invested in the construction of over 200 housing units and on the estate’s infrastructures. However, tensions arose when Adamawa Mortgage Bank publicly withdrew from the agreement, and without appropriate notice or engagement with the firm, released a statement on The Cable newspaper on November 9, 2024. In its announcement, the bank warned prospective buyers, stating:

“This is to inform the general public that Adamawa Mortgage Bank Ltd is not selling its land at Sangere-Wisdom Kwati Smart City. Anyone buying land at the property does so at his own risk. Take further notice that the bank has withdrawn from the joint venture agreement with Wisdom Kwati Smart City. Thank you. Signed Management.”

Following this statement, Wisdom Kwati Smart City Ltd, led by Chairman Mr. Wisdom Kwati, filed for both an interlocutory and interim injunction. The lawsuit names both Adamawa Mortgage Bank Ltd and its Managing Director, Dr. Noris Giscard Stanley, as defendants, alleging breach of contract and reputational harm caused by the bank’s public renouncement.

On November 14, 2024, the High Court of Justice of Adamawa State issued an interim injunction, temporarily restraining the mortgage bank from further actions related to the property until a resolution is reached. The court has ordered the defendants to respond to the claims and appear before the court within 30 days of receiving the summons.

The implications of the contract dispute are significant, given the current stage of the project. According to representatives of Wisdom Kwati Smart City Ltd, the company has invested over ₦3.5 billion in construction and developmental costs on over 200 buildings currently under construction at the site, of which over 50 units are at the finishing level of construction, and infrastructural development that are well into the third phase of the company’s five-phase development plan.

Industry observers suggest that a swift resolution of the dispute would be in the best interests of both parties and their investors, who rely on the stability of the joint venture to secure their investments. The project, originally designed to develop 317 mixed housing units, is already well past its midpoint, making it highly unreasonable for a partner to withdraw at this stage.

Wisdom Kwati Smart City Ltd has expressed a commitment to seeing the project through to completion and ensuring that stakeholders are kept informed of any significant developments in the case. Despite the legal steps taken, the real estate company has reportedly made several attempts to resolve the matter through dialogue, but the bank has reportedly not been forthcoming.

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BANKING

Afreximbank Acts as Joint Lead Manager on Ecobank Transnational Incorporated’s USD 400mn Senior Unsecured Note Issuance

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The proceeds of the note will fund general corporate purposes of the issuer, including refinancing of a USD350 million senior bridge-to-bond loan facility that was jointly coordinated by Afreximbank in March 2024.

African Export-Import Bank (“Afreximbank”) (www.Afreximbank.com) is pleased to announce that it has successfully acted as Joint Lead Manager and Bookrunner on a USD 400 million 10.125% Rule 144a/RegS senior unsecured note issuance by Ecobank Transnational Incorporated (“ETI”) due in October 2029.

The proceeds of the note will fund general corporate purposes of the issuer, including refinancing of a USD350 million senior bridge-to-bond loan facility that was jointly coordinated by Afreximbank in March 2024.

The note issuance achieved peak orderbook oversubscription of 2.1x, backed by more than 70 high-quality and diverse investors comprising development finance institutions, asset managers, commercial banks and insurance companies from Africa, the UK, USA, Europe and the Middle East.

Professor Benedict Oramah, President and Chairman of the Board of Directors of Afreximbank, commenting on the transaction, said: “We are pleased to have supported Ecobank Transnational Incorporated (“ETI”) in placing the first public Eurobond issuance by any Sub-Saharan African financial institution since 2021, following our bridge financing support earlier in the year. This transaction underscores Afreximbank’s capacity and readiness to structure innovative market access solutions for our pan-African banking partners.”

Afreximbank’s Advisory and Capital Markets (ACMA) department acted as Joint Lead Manager and Bookrunner on the issuance, working alongside international and African partners.

Distributed by APO Group on behalf of Afreximbank.

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BUSINESS

Japan: African Development Bank Celebrates Three Decades of Japan-Backed Trust Fund

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Meeting with JIBC

Japan: African Development Bank Celebrates Three Decades of Japan-Backed Trust Fund

Over the past three decades, Japan has contributed JPY 5.3 billion ($ 37.4 million) to the PHRDG, supporting 107 projects, with 96 completed and 11 ongoing as of September 2024

The African Development Bank Group (www.AfDB.org) has celebrated the 30th anniversary of the Policy and Human Resource Development Grant (PHRDG), a bilateral trust fund created by Japan in 1994.The initiative has contributed significantly to the development of Africa’s human capital, supporting over 100 transformational projects across various sectors.

PRST at Keizai group

PRST at Keizai group

Presenting a commemorative publication on the trust fund at the Ministry of Finance in Tokyo on Wednesday, 16 October, Dr Akinwumi Adesina Adesina, African Development Bank Group President said the publication highlights three decades of successful collaboration and the impactful projects funded by the Policy and Human Resource Development Grant, as well as the critical role the grant has played in Africa’s socioeconomic development.

Over the past three decades, Japan has contributed JPY 5.3 billion ($ 37.4 million) to the PHRDG, supporting 107 projects, with 96 completed and 11 ongoing as of September 2024. In recent years, the trust fund has seen a notable increase in contributions, underscoring Japan’s renewed commitment to fostering a climate-smart, resilient, inclusive, and integrated Africa.

Japan’s Vice Minister of Finance for International Affairs, Atsushi Mimura, said he was pleased the country’s partnership with the African Development Bank Group was going well. He pledged continued support, particularly for the African Development Fund, the private sector, and Japanese and African start-ups

“We look forward to deepening Japan’s relationship with the African Development Bank,” he said.

Mimura described the African Development Bank Group’s partnership with the World Bank’s plan to bring electricity to 300 million Africans (Mission 300) as a powerful narrative that draws attention to the continent’s energy needs.

Adesina commended Japan for its strong support of the African Dev?

elopment Fund, noting that the Fund has delivered impressive results. He sought the country’s support on a wide range of issues, including the 17th general replenishment of the African Development Fund, Mission 300 (http://apo-opa.co/3YcTfy2), Special Drawing Rights, the private sector, and start-ups, among others.

“We thank the people of Japan for standing in solidarity with the people of Africa,” Adesina said.

Since its establishment, the PHRDG has been a vehicle for Japan to share its expertise and experience in human resource development, empowering Africans to lead the transformation of their societies and economies. The grant has supported a wide range of projects aligned with Japan and the African Development Bank Group’s shared objective of human capital development. Officials said the projects have laid the groundwork for accelerated economic growth in Africa.

In a foreword to the Policy and Human Resource Development Grant at 30 publication, Deputy Vice Minister of Finance for International Affairs Daiho Fujii, expressed Japan’s pride in celebrating the 30th anniversary of the PHRDG.

“Japan is leading the international community’s efforts to overcome global challenges, particularly those affecting vulnerable populations. Through the PHRDG, we provide technical cooperation to develop the human resources that will drive Africa’s socioeconomic transformation. Our partnership with the African Development Bank Group is key to realizing a more resilient and prosperous Africa.”

As the Policy and Human Resource Development Grant enters its fourth decade, the African Development Bank Group and Japan have expressed eagerness to expand their partnership. With six new projects in the 2024–2025 pipeline, including initiatives in higher education, debt management, and climate-smart agriculture, the trust fund remains a critical tool for delivering impact across Africa, officials said.

Both parties pledged to continue to work hand in hand to unlock the potential of Africa’s human capital, fostering innovation and economic development for generations to come.

Japan–Africa Dream Scholarship Program: Investing in the Future

Among the most impactful PHRDG-funded initiatives is the Japan-Africa Dream Scholarship Program (JADS), launched in 2017. This program aims to develop Africa’s human capital by offering scholarships to high-achieving African students for master’s studies in fields such as agriculture, development economics, energy, and public health. To date, the program has awarded scholarships to 23 students from 10 African countries, two-thirds of whom are women.

Graduates of the JADS program have gone on to make significant contributions to their home countries. Alumni include Mary Yeboah Asantewaa from Ghana, who now works at SORA Technology in Accra, leveraging drone technology to control infectious diseases, and Glory Sibale from Malawi, who joined Tokyo’s Taiyo-Yuka recycling company, focusing on sustainable agricultural project management.

As part of his mission to Japan, Adesina also met with Nobumitsu Hayashi, the Governor of the Japan Bank for International Cooperation, to expand collaboration in key areas, including agriculture, healthcare, energy access, support for youth entrepreneurs, critical minerals, and regional corridors.

Later Wednesday, Adesina met with the leadership of the Association of African Economic and Development Japan, where both parties discussed potential collaborations for impactful projects. He continued with meetings with Kanetsugu Mike, Chairman of Mitsubishi UFJ Financial Group, and Ken Shibuya, Co-Chairman of the Global South Africa Committee of Keizai Doyukai (Japan Association of Corporate Executives).

The African Development Bank president invited business leaders to the 2024 Africa Investment Forum to be held in Rabat in December. Adesina also hosted representatives of the African diplomatic corps, development partners, and the private and public sectors, where they discussed leveraging co-creative relationships with Japanese companies and institutions.

Distributed by APO Group on behalf of African Development Bank Group (AfDB).

 

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