The future of work is already unfolding in banking. Leaders are creating a workforce with built-in flexibility and scalability for more agile ways of working.…View More ON-DEMAND TALENT AS A TRUE BANKING INNOVATION
According to Harvard Business Review, more than 85 percent of retail banking transactions in the US are digital.6 In business models like the Open Platform…View More RETHINK CUSTOMER JOURNEYS WHICH NOW RUN INSIDE AND OUTSIDE THE BANK
What lies ahead for banks is, in many ways, a blank page. Major aspects of the future are waiting to be mapped out. For example,…View More PIONEER NEW BANK RULES OF ENGAGEMENT YOURSELF, OR RISK BEING REGULATED OUT.
These banks are fully integrated, top to bottom, inside and out. They use data insights to facilitate, manage and differentiate seamless, personalized and relevant customer…View More DIGITAL RELATIONSHIP MANAGERS.
Traditional banks can no longer just strive to be better at what they do. Within a few years, their current business model, which calls for…View More FUTURE OF BANKING IN NIGERIA , WEST AFRICA
In line with its commitment to empower women with the skills they need to thrive in the economy, Access Bank has concluded the first season…View More Access Bank has concluded the first season of the much talked about Womenpreneur Workshop by training Female Entrepreneurs in the Eastern region of the country.
What is Cryptocurrency? Cryptocurrency is a decentralised digital currency or money. The paper money we are used to is called “fiat” money. Before “fiat” mankind…View More What is Cryptocurrency?
Customer care With respondents citing customer care as the most important factor contributing to their satisfaction with their banks, our survey suggests that Africa’s retail…View More Africa Banking Industry Customer Satisfaction Survey